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Measuring socio-demographic differences in volunteers with a value-based index: illustration in a mega event

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Measuring socio-demographic differences in volunteers with a value-based index: illustration in a mega event

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dc.contributor.author Fayos Gardó, Teresa
dc.contributor.author G. Gallarza, Martina
dc.contributor.author Arteaga Barrios, Francisco
dc.contributor.author Floristán Imizcoz, Elena
dc.date.accessioned 2014-12-02T11:02:40Z
dc.date.available 2014-12-02T11:02:40Z
dc.date.issued 2013
dc.identifier.citation Fayos Gardó, Teresa; G. Gallarza, Martina; Arteaga Barrios, Francisco; Elena Floristán (2013) Measuring socio-demographic differences in volunteers with a value-based index: illustration in a mega event Voluntas 24 2
dc.identifier.uri http://hdl.handle.net/10550/40366
dc.description.abstract The phenomenon of volunteering can be analysed as a consumer experience through the concept of value as a trade-off between benefits and costs. In event volunteering, both the expected value (pre-experienced) and the perceived value (post-experienced) of volunteering can be assessed. With this purpose, an online quantitative survey is conducted with a sample of 711 volunteers in a religious mega event, with questions related to five dimensions of their experience: efficiency, social value, play, spirituality and time spent. These five scales, properly tested are used for building a multidimensional index of both the expected and perceived value of the volunteer experience. ANOVAs test show significant differences on the index in both moments upon the socio-demographic profiles: negative expectations/experience balance by age, contrasted results by sex, and more experienced volunteers being more critical with the value experienced. Implications for event managers are proposed, in line with the motivation of volunteers.
dc.language.iso eng
dc.relation.ispartof Voluntas, 2013, vol. 24, num. 2
dc.subject Voluntariat
dc.title Measuring socio-demographic differences in volunteers with a value-based index: illustration in a mega event
dc.type journal article es_ES
dc.date.updated 2014-12-02T11:02:40Z
dc.identifier.doi 10.1007/s11266-013-9393-2
dc.identifier.idgrec 090588
dc.rights.accessRights open access es_ES

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