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How to learn from our mistakes : communication of health crises

Repositori DSpace/Manakin

dc.contributor.author	Granda Revilla, Javier	es
dc.date.accessioned	2021-06-15T08:05:59Z
dc.date.available	2021-06-15T08:05:59Z
dc.date.issued	2016	es
dc.identifier.citation	Granda Revilla, Javier. How to learn from our mistakes : communication of health crises. En: Mètode Science Studies Journal: Annual Review, 6 2016: 214-219	es
dc.identifier.uri	https://hdl.handle.net/10550/79743
dc.description.abstract	Reviewing public communications emitted during health crises in the last thirty years is useful for verifying that there are a number of repeated mistakes: for example, untrained spokespeople with poor communication skills, ambiguous messages, lack of communication plans for the crisis, and improvisation, which ends up with the transmission of alarming messages to the population and contributes to administrations being considered suspicious or untrustworthy by the people. The denatured rapeseed oil scandal, mad cow disease, influenza A virus, or the recent Ebola outbreak are clear examples of how not to communicate and offer us an opportunity to learn valuable lessons before future crises arise.	es
dc.title	How to learn from our mistakes : communication of health crises	es
dc.type	journal article	es_ES
dc.subject.unesco		es
dc.identifier.doi		es
dc.type.hasVersion	VoR	es_ES