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The role of travel motivations and social media use in consumer interactive behaviour: a uses and gratifications perspective

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The role of travel motivations and social media use in consumer interactive behaviour: a uses and gratifications perspective

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dc.contributor.author Chavez, Luciana
dc.contributor.author Ruiz, Carla
dc.contributor.author Curras, Rafael
dc.contributor.author Hernández, Blanca
dc.date.accessioned 2022-05-04T06:48:30Z
dc.date.available 2022-05-05T04:45:06Z
dc.date.issued 2020 es_ES
dc.identifier.citation Chavez L, Ruiz C, Curras R, Hernandez B. The Role of Travel Motivations and Social Media Use in Consumer Interactive Behaviour: A Uses and Gratifications Perspective. Sustainability. 2020; 12(21):8789. es_ES
dc.identifier.uri https://hdl.handle.net/10550/82543
dc.description.abstract This paper explores the influence of travel motivations and the gratification provided by social media in consumer stickiness to social media, intention to create user-generated content, and electronic word of mouth (eWOM) review adoption. The study follows a mixed-methods approach. First, a concept mapping study was undertaken to identify the main travel motivations and the gratifications provided by social media when consumers search for information on tourism destinations. A second study using structural equation modelling and SmartPLS 3.2.7 with a sample of 401 heavy users of social media showed the relationships between individual travel motivations and gratifications provided by social media and consumer stickiness, intention to share user-generated content (UGC), and eWOM review adoption. es_ES
dc.language.iso en es_ES
dc.subject uses and gratifications es_ES
dc.subject stickiness es_ES
dc.subject user-generated content es_ES
dc.subject ewom es_ES
dc.subject social media es_ES
dc.subject travel motivations es_ES
dc.title The role of travel motivations and social media use in consumer interactive behaviour: a uses and gratifications perspective es_ES
dc.type journal article es_ES
dc.subject.unesco UNESCO::CIENCIAS ECONÓMICAS es_ES
dc.identifier.doi 10.3390/su12218789 es_ES
dc.accrualmethod S es_ES
dc.embargo.terms 0 days es_ES

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