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Culture of information and information exchange in a public hospital : a study based on the information orientation model and social network analysis

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Culture of information and information exchange in a public hospital : a study based on the information orientation model and social network analysis

dc.contributor.author	Fortea Cabo, Gerardo
dc.contributor.author	González Teruel, Aurora
dc.date.accessioned	2023-01-14T12:00:10Z
dc.date.available	2023-01-14T12:00:10Z
dc.date.issued	2022
dc.identifier.citation	Fortea Cabo, Gerardo González Teruel, Aurora 2022 Culture of information and information exchange in a public hospital : a study based on the information orientation model and social network analysis Profesional de la Informacion 31 6 e310615
dc.identifier.uri	https://hdl.handle.net/10550/84973
dc.description.abstract	The structures of hospitals have evolved to make them centre on patients and their pathologies, with care procedures that are both interprofessional and interorganisational. This has given rise to work environments made up of teams obliged to collaborate in their problem-solving, with an essential focus on proper collaborative information behaviour (CIB). The aim was to study this behaviour in a clinical service of a hospital in relation to two aspects: information culture (IC) and the exchange of information. This entailed designing a two-part descriptive study. The first step was to administer a survey based on the information orientation model to know more about the service's IC. The second phase focussed on the exchange of information from the perspective of an analysis of social networks. The main characteristic of IC was its proactive nature, especially in the use of information to improve one's own work (mean = 4.58) and to respond to changes and new developments relating to work (mean = 4.18). The factor that least characterised IC was control, particularly in relation to knowledge of the objective of the activity itself (mean = 2.67) and the dispersion of information about hospital processes (mean = 2.64). On social networks, factors contrary to an interprofessional CIB were identified, such as homophily and low reciprocity in terms of relationships. In practice, the results identified a need to reinforce the perception of information as a resource, the proper use of which benefits job performance at both an individual and group level. A need to reinforce flows of internal hospital-related information was likewise evident. From a theoretical and methodological point of view, a useful tool is made available for diagnosing the collaborative information behaviour of an organisation and designing strategies to improve it.
dc.language.iso	eng
dc.relation.ispartof	Profesional de la Informacion, 2022, vol. 31, num. 6, p. e310615
dc.subject	Ciències de la informació
dc.subject	Informació, Xarxes d'
dc.subject	Hospitals
dc.subject	Hospitals Personal
dc.title	Culture of information and information exchange in a public hospital : a study based on the information orientation model and social network analysis
dc.type	journal article	es_ES
dc.date.updated	2023-01-14T12:00:11Z
dc.identifier.doi	10.3145/epi.2022.nov.15
dc.identifier.idgrec	155756
dc.rights.accessRights	open access	es_ES