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Managing relationships between tourism companies and their suppliers: An approach beyond classical variables

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Managing relationships between tourism companies and their suppliers: An approach beyond classical variables

dc.contributor.author	Moliner Velázquez, Beatriz
dc.contributor.author	Fuentes Blasco, Maria
dc.contributor.author	Gil Saura, Irene
dc.date.accessioned	2023-03-29T07:31:16Z
dc.date.available	2023-03-30T04:45:06Z
dc.date.issued	2023	es_ES
dc.identifier.citation	Managing relationships between tourism companies and their suppliers: An approach beyond classical variables,European Research on Management and Business Economics, Volume 29, Issue 1	es_ES
dc.identifier.uri	https://hdl.handle.net/10550/85954
dc.description.abstract	This paper addresses the study of the antecedents and consequences of satisfaction of a company with its main supplier from different variables highlighted in the literature. Specifically, the objective is to analyse the effect of trust, commitment and switching costs on satisfaction, as well as the effect of this satisfaction on co-creation of value, continuity of the relationship and Information and Communication Technology coordination. To achieve this goal, a structural equation model was estimated with a sample of 256 tourist agencies. The results confirm the proposed relationships to explain the satisfaction process. The trust of the tourism company with its main supplier is the main antecedent of satisfaction with the relationship. The satisfaction of the tourism company with its supplier contributes to the co-creation of value and improves Information and Communication Technology coordination. Interesting theoretical implications and for management of relationships between companies are shown.	es_ES
dc.language.iso	en	es_ES
dc.publisher	Journals & Books	es_ES
dc.subject	satisfaction	es_ES
dc.subject	trust	es_ES
dc.subject	commitment	es_ES
dc.subject	value co-creation	es_ES
dc.title	Managing relationships between tourism companies and their suppliers: An approach beyond classical variables	es_ES
dc.type	journal article	es_ES
dc.subject.unesco	UNESCO::CIENCIAS ECONÓMICAS	es_ES
dc.identifier.doi	10.1016/j.iedeen.2022.100203	es_ES
dc.accrualmethod	S	es_ES
dc.embargo.terms	0 days	es_ES