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Residents' and visitors' opinions as a basis for sustainable destination development Post-COVID-19

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Residents' and visitors' opinions as a basis for sustainable destination development Post-COVID-19

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dc.contributor.author Pimentel de Oliveira, Danielle
dc.date.accessioned 2023-05-25T13:40:09Z
dc.date.available 2023-05-25T13:40:09Z
dc.date.issued 2022
dc.identifier.citation Pimentel de Oliveira, Danielle 2022 Residents' and visitors' opinions as a basis for sustainable destination development Post-COVID-19 Journal of Tourism and Development 39 241 257
dc.identifier.uri https://hdl.handle.net/10550/86944
dc.description.abstract sustainability has become a major issue within the tourism environment, urging the need to measure its economic, social and environmental variables. Agenda 21, a product of this Summit, recommends the implementation of governance processes, such as satisfaction surveys, as one of the tools for measuring sustainability. In the aftermath of the COVID-19 health crisis, sustainability will be the essential element of stability and control in the face of future crises on a global scale. This research proposes the opinion of residents and visitors as one of the bases for the design of sustainable tourism. Therefore, it analyses the level of sustainability felt by both groups, through more than 1800 satisfaction surveys carried out in Albufeira, Faro and Lagos in the Algarve - Portugal. It is perceived that the local population is satis ed with tourism, although they do not want more tourists. The tourist activity developed in the destinations is linked to the sun and beach, reaching, on the part of the tourist, a high level of satisfaction, and there is an intention to return in the coming periods. However, the surveys revealed the need for improvements in infrastructure to o er higher levels of excellence and attractiveness, which have not yet been achieved, thus strengthening o -season tourism, involving society and its idiosyncrasies.
dc.language.iso eng
dc.relation.ispartof Journal of Tourism and Development, 2022, vol. 39, p. 241-257
dc.subject Economia
dc.subject Turisme
dc.title Residents' and visitors' opinions as a basis for sustainable destination development Post-COVID-19
dc.type journal article
dc.date.updated 2023-05-25T13:40:10Z
dc.identifier.doi 10.34624/rtd.v39i0.30351
dc.identifier.idgrec 158655
dc.rights.accessRights open access

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