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Key CDO functions for successful digital transformation: Insights from a Delphi study

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Key CDO functions for successful digital transformation: Insights from a Delphi study

dc.contributor.author	Berbel Vera, Jose
dc.contributor.author	Barrachina Palanca, Mercedes
dc.contributor.author	González Sánchez, María Beatriz
dc.date.accessioned	2023-06-21T11:09:27Z
dc.date.available	2023-06-22T04:45:06Z
dc.date.issued	2022	es_ES
dc.identifier.citation	Jose Berbel-Vera, Mercedes Barrachina Palanca, Maria Beatriz Gonzalez-Sanchez, Key CDO functions for successful digital transformation: Insights from a Delphi study, Technological Forecasting and Social Change, Volume 181, 2022, 121773.	es_ES
dc.identifier.uri	https://hdl.handle.net/10550/88409
dc.description.abstract	Given that the Chief Digital Office (CDO) is a new business position, it is not yet clear what the key functions they must develop to successfully undertake the company digital transformation process. Although previous literature has tentatively covered this issue, there are still gaps in knowledge about which functions are truly relevant. The aim of this paper is to fill this gap by (1) clarifying the key CDO functions through a Delphi study, validated by a digital dynamic capabilities (DDC) framework (Warner and Wäger 2019), and (2) presenting a measurement instrument useful for assessing the degree of the key CDO functions performance. The findings highlight that key CDO functions are those mainly related to the ability to scan the external environment for unexpected digital trends. In contrast, there is an interesting agreement not to consider CDO responsible for maintaining and advancing the current IT infrastructure and architecture. Our study contributes to understanding the role of a new emergent Csuite position that strategically integrates business and technological knowledge in successfully managing the digital transformation process.	es_ES
dc.language.iso	en	es_ES
dc.publisher	Elsevier	es_ES
dc.subject	digital transformation	es_ES
dc.subject	chief digital officer	es_ES
dc.subject	delphi study	es_ES
dc.subject	measurement instrument	es_ES
dc.title	Key CDO functions for successful digital transformation: Insights from a Delphi study	es_ES
dc.type	journal article	es_ES
dc.subject.unesco	UNESCO::CIENCIAS ECONÓMICAS	es_ES
dc.identifier.doi	10.1016/j.techfore.2022.121773	es_ES
dc.accrualmethod	S	es_ES
dc.embargo.terms	0 days	es_ES
dc.type.hasVersion	VoR	es_ES
dc.rights.accessRights	open access	es_ES