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The Effects Of An Intervention Program On Psychosocial Factors And Consequences During The COVID‐19 Pandemic In A Chilean Technology Services Company: A Quasiexperimental Study

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The Effects Of An Intervention Program On Psychosocial Factors And Consequences During The COVID‐19 Pandemic In A Chilean Technology Services Company: A Quasiexperimental Study

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dc.contributor.author Lavarello‐Salinas, Julio
dc.contributor.author Kramm‐Vergara, Verónica
dc.contributor.author Gil‐LaOrden, Pedro
dc.contributor.author Gil‐Monte, Pedro R.
dc.date.accessioned 2023-11-13T19:29:30Z
dc.date.available 2023-11-13T19:29:30Z
dc.date.issued 2023
dc.identifier.uri https://hdl.handle.net/10550/91090
dc.description.abstract Background and Aims: During the COVID‐19 pandemic, mental health became a relevant factor in people's performance within organizations. The aim of this study was to analyze the effects of an organizational intervention program on the psychosocial factors of demands, resources, and the consequences of psychosocial risks in a technology services company during the COVID‐19 pandemic. Methods: A quasiexperimental study was carried out with 105 employees who took part in an 8‐week intervention program divided into two large stages. Pre‐ and postmeasurements were collected using the UNIPSICO Questionnaire, considering its factors of demands, resources, and consequences of psychosocial risks. The Spanish Burnout Inventory (SBI) was also included. Results: The results showed significant improvements in the perception of the following psychosocial demand factors: Role conflict (p < 0.001), Role ambiguity, workload, interpersonal conflicts (p < 0.05). In the resource factors: autonomy, work social support, feedback (p < 0.001) Resources at work, transformational leadership, and self‐efficacy (p < 0.05). In addition, all the consequences of psychosocial risks have improvements: Indolence, emotional exhaustion, and job satisfaction (p < 0.001), Burnout syndrome, enthusiasm toward the job, and psychosomatic problems (p < 0.05), except the Guilt dimension of the SBI. Conclusion: We can conclude that the program was effective and that the study limitations should be improved in future studies.
dc.language.iso eng
dc.relation.ispartof Health Science Reports, 2023, vol. 6, num. 6, p. 1-9
dc.source Lavarello-Salinas, Julio Kramm-Vergara, Verónica Gil-LaOrden, Pedro Gil-Monte, Pedro R. 2023 The Effects Of An Intervention Program On Psychosocial Factors And Consequences During The COVID‐19 Pandemic In A Chilean Technology Services Company: A Quasiexperimental Study. Health Science Reports 6 6 1 9
dc.subject treball Aspectes psicològics
dc.subject salut en el treball
dc.subject assetjament psicològic en el lloc de treball
dc.title The Effects Of An Intervention Program On Psychosocial Factors And Consequences During The COVID‐19 Pandemic In A Chilean Technology Services Company: A Quasiexperimental Study
dc.type journal article
dc.date.updated 2023-11-13T19:29:30Z
dc.identifier.doi 10.1002/hsr2.1344
dc.identifier.idgrec 160734
dc.rights.accessRights open access

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