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Understanding prevention measures and tourist behavior in Croatia during the COVID-19 pandemic. A mixed-method approach

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Understanding prevention measures and tourist behavior in Croatia during the COVID-19 pandemic. A mixed-method approach

dc.contributor.author	Seric, Maja
dc.contributor.author	Mikulic, Josip
dc.contributor.author	Ozretic Dosen, Durdana
dc.date.accessioned	2023-07-10T08:38:54Z
dc.date.available	2023-07-11T04:45:08Z
dc.date.issued	2022	es_ES
dc.identifier.citation	Seric, M.; Mikulic, J.; Ozretic Dose, D. (2022) Understanding prevention measures and tourist behavior in Croatia during the COVID-19 pandemic. A mixed-method approach. Economic Research-Ekonomska Istraživanja, 36 (2), 2135556	es_ES
dc.identifier.uri	https://hdl.handle.net/10550/88668
dc.description.abstract	This study investigates the adoption of prevention measures inCroatia during the COVID-19 pandemic and its relationship withtourist behavior. The research adopts a mixed-method approachas it examines both practitioners’and tourists’viewpoints. A quali-tative study was conducted with eight destination service pro-viders, while the quantitative study took place among 333international tourists during their stay in the country. Results fromthe qualitative study show that the most frequently employed pre-vention measures are cleaning and disinfection of customer-usespaces, the use of hand sanitizers, mandatory face masks foremployees and guests, and social distancing. Tourism service pro-viders observed that international tourist behavior changed signifi-cantly from 2020 to 2021. Findings from the quantitative studyshow relatively high levels of perception of adoption of preventionmeasures among tourists, low levels of the perceived risk ofCOVID-19, and high levels of tourist satisfaction. Some differencesin tourist behavior related to gender and destination type are alsoobserved. Positive correlations are found between tourists’percep-tions of prevention measures and their satisfaction level, while thecorrelations between perceived risk of COVID-19 and preventionmeasures on one hand and perceived risk of COVID-19 and tou-rists’satisfaction on the other are found to be negative.	es_ES
dc.language.iso	en	es_ES
dc.publisher	Taylor & Francis	es_ES
dc.subject	prevention measures	es_ES
dc.subject	tourist behavior	es_ES
dc.subject	sociodemographics	es_ES
dc.subject	tourist destination	es_ES
dc.subject	mixed-method	es_ES
dc.subject	COVID-19 pandemic	es_ES
dc.title	Understanding prevention measures and tourist behavior in Croatia during the COVID-19 pandemic. A mixed-method approach	es_ES
dc.type	journal article	es_ES
dc.subject.unesco	UNESCO::CIENCIAS ECONÓMICAS	es_ES
dc.identifier.doi	10.1080/13523260.2022.2146336	es_ES
dc.accrualmethod	S	es_ES
dc.embargo.terms	0 days	es_ES
dc.type.hasVersion	VoR	es_ES
dc.rights.accessRights	open access	es_ES