The effect of the perceived utility of a management control system with a broad scope on the use of food waste information and on financial and non-financial performances in restaurants
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Lunkes, Rogério João; Silva da Rosa, Fabricia; Lattanzi, Pamela
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Aquest document és un/a article, creat/da en: 2020
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The purpose of this study is to analyse the effect of the perceived utility of a management control system with a broad scope on the use of food waste information and on financial and non-financial performances in restaurants. To collect data, a questionnaire was administered in Brazilian restaurants. Data from 206 restaurants were analysed with structural equation modelling, which was performed with SmartPLS software. The results reveal that a management control system of broad scope, which includes non-financial information, is oriented towards the future, and contains an external and long-term focus, assists in the use of information on food waste. In addition, the use of information about food waste by managers improves the financial and non-financial performance of restaurants. The study contributes to the literature by showing that broader information systems are effective in managing food waste, and they can also contribute to improving performance.
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